SHIPMENTS AND CANCELLATIONS
All packages are sent through DHL or CORREOS from our warehouse in Vigo. Orders received will be processed during the next 2 business days after receipt of your payment.
The usual delivery time of the package after leaving our warehouse is:
- 3 – 5 working days to Spain.
- 5 – 10 working days to Europe.
- 10 – 15 working days to the rest of destinations.
Shipping costs include packaging, handling and shipping.
We can not send items to the Post Office or to APO / FPO addresses.
It is possible to cancel the order if it has not been sent. Get in touch with us and we will help you.
RETURNS
Due to the delicate shape of our products, many of them being of great delicacy, we do not accept returns or exchanges.
We want all our customers to receive high quality products. If there is something wrong with the product you have received or if your delivery is not identical to your order (wrong product or if any product or part is missing), please contact us.
